Senior Retail Reporter, Insider

Jennifer is a senior retail reporter at Insider covering fast fashion, mall brands, and resale.

Prior to joining the retail team, Jennifer covered entrepreneurship and wrote about the economic, cultural, and political issues facing America's 33 million small businesses. She reported on the many ways the pandemic has shaped entrepreneurship today as a path to survival and agency, from retailers who made masks during lockdown and mothers who quit their 9-to-5 jobs, to teachers who gave up the profession and truck drivers who are building wealth.

She received her Bachelor of Science in Journalism from Emerson College and is currently based in New York City.

Twitter: @JOrtakales

Instagram: @jennifer.ortakales